Privacy Policy

This Privacy Policy describes how The Game Traders ("we," "us," or "the Platform") collects, uses, and shares your personal information when you use our marketplace at thegametraders.com.

By using our Platform, you consent to the collection and use of your information as described in this policy. We will not use or share your information with anyone except as described here.

Information you provide

Information collected automatically

We use the information we collect to:

• Provide our services — Operate the marketplace, process transactions, facilitate shipping, and enable communication between buyers and sellers
• Manage accounts — Create and maintain your account, verify your identity, and process seller onboarding
• Send notifications — Notify you about orders, offers, messages, and other account activity
• Improve the Platform — Analyze usage patterns to improve features, fix issues, and develop new functionality
• Protect users — Detect and prevent fraud, abuse, and violations of our Terms of Service
• Provide support — Respond to your inquiries, resolve disputes, and provide customer service
• Comply with legal obligations — Meet our legal and regulatory requirements

We do not sell your personal information to third parties. We share information only in the following circumstances:

We use cookies and similar technologies to:

• Essential cookies — Keep you signed in and remember your preferences. These are necessary for the Platform to function.
• Authentication tokens — Securely manage your session through Supabase Auth.
• Analytics — Understand how users interact with the Platform to improve our services.

We do not use advertising cookies or third-party tracking for targeted advertising. Most browsers allow you to manage cookie preferences. Disabling essential cookies may prevent parts of the Platform from functioning properly.

We take reasonable measures to protect your personal information, including:

• All data is transmitted over encrypted HTTPS connections
• Passwords are hashed and never stored in plain text
• Payment information is processed and stored by Stripe, a PCI-DSS Level 1 certified provider
• Database access is protected by Row Level Security policies, ensuring users can only access data they are authorized to view
• Regular security reviews and monitoring for unauthorized access

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know — You can request details about the personal information we collect, use, and disclose about you
• Right to delete — You can request deletion of your personal information, subject to legal retention requirements
• Right to opt out of sale — You have the right to opt out of the "sale" or "sharing" of your personal information
• Right to non-discrimination — We will not discriminate against you for exercising any of these rights

To exercise your CCPA/CPRA rights, contact us at privacy@thegametraders.com. We will respond to verifiable requests within 45 days. If we need additional time, we will notify you of the extension and the reason (up to 90 days total).

Nevada Privacy Rights (SB 220)

If you are a Nevada resident, you have the right to submit a verified request directing us not to sell your personal information. As stated above, we do not sell your personal information. If you have questions or wish to exercise this right, contact us at privacy@thegametraders.com.

Email Communications (CAN-SPAM)

We comply with the CAN-SPAM Act. We send two types of emails:

• Transactional emails — Order confirmations, shipping updates, payment receipts, dispute notifications, and security alerts. These are essential to your use of the Platform and cannot be opted out of.
• Marketing emails — Promotional offers, new features, and marketplace updates. You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by updating your notification preferences in account settings.

All emails from The Game Traders are sent from @thegametraders.com addresses. We will never ask for your password, payment details, or personal information via email.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you within 72 hours of becoming aware of the breach, as required by applicable law. Notification will be sent to the email address associated with your account and, if appropriate, posted as a notice on the Platform.

The Game Traders is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the email address below.

The Game Traders is operated from the United States. If you access the Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our database is operated.

By using the Platform, you consent to the transfer of your information to the United States. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting a notice on the Platform or sending an email to the address associated with your account.

Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy. The "Last updated" date at the top of this page indicates when this policy was last revised.

If you have questions about this Privacy Policy or how we handle your data, please contact us: